IT Services

IT Services

Eyecay will make your computer repair or network installation experience as pleasant as possible. Our technicians will arrive on time, diagnose the problem, tell you exactly what he is going to do, how long it will take, and what it will cost.Work doesn’t begin until you approve the estimate. Our famous Jim’s service technicians carry all common replacement parts, so on most occasions we can fix your problem without having to take in your unit. If we do take it in, we will tell you how long you can expect us to have it.

Computer Repair & Setup

PC Repairs Cayman – We repair all makes and models of PC’s including but not limited to Acer, Compaq, Dell, Lenovo, Toshiba, Panasonic, IBM, HP, Sony and Samsung etc. We repair both older and newer machines.Affordable Computer Repairs and Service is a locally based PC repair and IT service business servicing Cayman residents and small businesses. We provide both a mobile repair and IT Service.We keep you informed throughout the repair process so that there are no unexpected and unpleasant surprises when you receive your bill.Parts, if you need them are an additional cost, but will not be purchased on your behalf unless we have your permission to do so.We offer a full range of PC repairs and IT services – and at very competitive rates together with a very high standard of customer service.

Data Recovery

It depends on how damaged your hard drive is as to whether we can successfully retrieve your data from it.If the hard drive in your failed machine is still functioning and stable, we can put the hard drive into an enclosure which you can then use as a portable hard drive.Alternatively if your hard disk is unstable we will endeavor to successfully recover your data. To find out if your data is recoverable we charge a diagnosis fee of $75. We only charge this fee if after a thorough examination of the hard drive, employing several different methods of data recovery we determine that the drive is too damaged for us to successfully recover your data. The diagnostic fee only partly covers the time that we take to determine whether or not your data is recoverable. We only offer this service in our workshop

Networking

Modern enterprises are embracing digitalization as a business model, and exploring innovative sources of revenue such as IoT, Big Data analytics, and M2M. The consequent increase in data volumes has necessitated an overhaul of existing network infrastructure. The consequent increase in data volumes has necessitated an overhaul of existing network infrastructure.
A modern network must be ‘open’ yet secure, agile yet scalable, and easy to govern while supporting real-time upgrades. Therefore, organizations must consider emerging technologies – such as the Cloud – as part of their digital journey.
Eyecay will manage or co-manage your IT function, integrating computer networks, infrastructure, data and security systems to help you operate your organization as efficiently as possible. We help you:
Improve office productivity
Ensure network security best practices
Increase uptime performance
Deploy business continuity strategies
Make prudent IT investments
Leverage the cloud

PC Tune-ups

How much did you pay for your computer? What about all the software on it? And what's the value of the information on your PC or Mac? It's probably well over a thousand dollars. That's an expensive investment, which is reason number one you should want to maintain the machine properly. In the same way that you have to tune up a car (change the oil, check the tire pressure) or even a bicycle (grease the chain, check the brakes), you have to tune up a computer. Eyecay can help you with that, contact us for more information

Virus Removal

An infected computer may tell you in no uncertain terms you are infected with a bold information box, screaming an ominous message across the screen “Warning! Your computer is infected! All of your files will be lost!”. Other times, symptoms of infection may be something as simple as it just doesn’t feel right when you are using the computer. Maybe is it’s super slow at start up or you do a search in your favorite web browser and lo and behold, it serves you garbage that is clearly unrelated to what you really need to know. Perhaps the computer isn’t responding the way it has in the past, or maybe the wrong programs are launching when you double click a file. Eyecay can help you remove the viruses and teach you on how to be careful in future.

IT Support

Most of us have experienced the frustration of seeking support from a business or service provider through a limited online contact form or an unresponsive, poorly staffed call center. When it comes to IT support, it is absolutely essential that you have a level of support that suited your needs and provides you with confidence. That is why Eyecay offer IT support packages that are customized to fit your organization.
As your IT support and management partner, we will work closely with you to access your operations and work flow to determine what tier of IT support is going to best meet your requirements. Whether you co-manage your IT network functions with Eyecay or let our team handle your IT system completely, you will be backed by a deep bench of Eyecay technical talent and expertise.

Video Surveillance

With world-class digital remote cameras, remote monitoring software analytics, and perimeter intrusion technology, our system provides better coverage with less liability and expense than a traditional guard service.
Highly trained remote surveillance security professionals visually assess live video feeds and alarms, and will speak directly with a suspicious individual to deter and report unwanted behavior to the authorities. You’ll get all the benefits of onsite security guards without any of the risk or expense—plus the added advantage of recorded evidence of criminal activity!.

Remote Assistance Support

Eyecay remote assistance service allows customers to receive assistance and support on their computers no matter where they are. Remote assistance support allows us to assist you on your computer whenever you need our assistance. We can teach you how to use certain software, clean the viruses or determine any problems that your computer might have. Eyecay remote assistance support can be received by monthly substitution to our service, or you can call us when you need us.